Being Human in Healthcare Ltd Network Newsletter January 2025
Jen’s MSc News!
Congratulations to Dr Jen Blair, our co-director, who graduated from Nottingham with an MSc in Applied Ergonomics and Human Factors, with Distinction!
Jen said “I am so relieved to have finished and really pleased to have been awarded a distinction, the icing on the cake! Doing a Masters is never easy, but this was made more challenging by a few personal issues. I am glad I stuck at it though. I’ve learnt so much about the science of human factors and how relevant this is, not just to healthcare but to many other industries. In fact, studying human factors in this broad way has helped me identify areas where healthcare has so much to learn from other industries, such as designing for fatigue. Onwards and upwards!”.
Being Human Worry Bag!
“Should I insist on a full written report after AAR, Swarms and MDTs? If I don’t, how can I capture the learning?”.
Our thoughts:
There is no national requirement to generate reports or forms after the other learning responses (AAR, Swarm, MDT), the requirement exists only for PSII reports. However, it is important to capture any immediate mitigations or safety actions taken and also what was learnt from the discussions.
For AAR or Swarm some organisations are using Datix to record key learning points, this has the advantage of minimising additional paperwork and allows for organisational summarising or theming of findings from similar events.
For an MDT a similar approach could be taken, even where similar incidents or a related theme is considered, as incidents can be linked or clustered. Documenting key learning from an MDT within Datix would provide valuable centralised information and would support the transition to improvement work in the relevant areas. We think an MDT proforma approach would be best placed here, to standardise findings and to emphasise important aspects like prompting the recording of important interactions / barriers / facilitators and suggested areas for improvement.
How have you tackled this issue? Please share approaches that have worked well and we will include these in our next newsletter.
Do you have any suggestions for the next Worry Bag?
Drop us a line info@being-human.org.uk
Next Virtual Human Factors Train the Trainer 27th and 28th March 2025
Being Human’s Human Factors Two-Day Virtual Train the Trainers Workshop
Being Human in Healthcare Ltd are here to help!
We offer the following healthcare training courses and services:
- PSIRF NHSE mandated training courses & PSIRF Board Briefings
- PSIRF learning response TTT: train your staff to teach AAR, Swarm & MDT
- PSIRF PSII skills training: Learn how to use PSIRF tools
- PSIRF learning response: Systems-focused AAR, SWARM & MDT training
- PSIRF post-course support and healthcare consultancy services
- Human Factors for Frontline Staff: Maternity, Theatres, Generic
- Human Factors Train-the-Trainer programmes: Maternity, Theatres, Generic
- Human Factors for Leaders & SEIPS Masterclasses
- Healthcare Simulation Solutions
Please visit our website for further information and don’t hesitate to get in touch – info@being-human.org.uk.