New dates 28th & 29th October 2026

This two-day virtual workshop will equip you to confidently deliver a wide variety of Human Factors topics and patient safety concepts using a ready-to-go toolkit underpinned by educational theory. We will also explore how this can effectively be delivered to a multi-professional group.

On this course you will gain a deep and rigorous understanding of Human Factors in relation to healthcare and patient safety, no prior Human Factors training is required. In our experience healthcare professionals attending this course easily grasp the concepts, as our teaching resonates with their own real-world experiences. Our courses are facilitated by two senior healthcare professionals with significant experience in Human Factors and clinical education. This course compliments the systems-based approach taken by the National Patient Safety Strategy & Patient Safety Incident Response Framework (PSIRF).

This course is suitable for senior healthcare staff, including those in education, patient safety, quality and risk roles.

This virtual course is facilitated using a variety of methods including facilitated group discussion, real-time teaching, videos, breakout room activities and small group teaching practice with feedback. Course content includes: An introduction to Human Factors based on the SEIPS framework, Systems Thinking principles, Incivility and Human Performance modules such as leadership, communication, assertiveness, situational awareness, stress & wellbeing. This also includes discussion around the concepts of psychological safety, inter-professional education, facilitation and debriefing skills.

What's included:

  • Relevant module instructions and workbook, posters, clinical scenarios, peer review tool and workshop materials
  • Powerpoint module slide sets, e-posters & video links
  • Rights for use of course materials within your organisation only, not for commercial use
  • Post-course support for six months
  • Membership of the Being Human in Healthcare Network
"On Behalf of those that have attended from... Hospital, I would like to say a huge thank you for the excellent training course. Everyone said how enjoyable and informative the course was and it was delivered to such a high standard. Many comments have revolved about how quickly the time went during the course and no one was "clock watching"! Which just proves the interest and engagement experienced. We have already generated a few ideas to promote human factors within theatres going forward"
Theatre team 
"I just wanted to congratulate you on the wonderful course that you run. To me Human Factors in healthcare is not just another requirement or another course but a code of life."
Consultant & educational supervisor
“Jess and Jen, your enthusiasm for your subject is infectious and inspiring. I have taken so many ideas from your training that I will put into practice…”

Consultant Obstetrician

Book your place on this virtual course by clicking below

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