Patient, family and staff involvement in learning from patient safety incidents

Patient, family and staff involvement in learning from patient safety incidents

Training & Development Services Framework – Lot 4b
Being Human in Healthcare Ltd are NHSE endorsed providers of all three mandated courses, relating to the new Patient Safety Incident Response Framework (PSIRF).

This one-day course, patient, family, and staff involvement in learning from Patient Safety Incidents is mandated for all those working as Engagement Leads.
The course is designed and delivered by senior healthcare professionals with significant experience in human factors, patient safety and delivering high quality education. The course covers the key elements of the new PSIRF engagement requirements, including but not limited to using a systems-based approach, patient engagement, speaking with staff, creating psychological safety and a Just Culture, managing emotions and conflict and providing support to all.

The course is available both face to face and virtually and uses healthcare related scenarios and examples to ensure relevance and engagement. Both online and face to face courses involve formal teaching, small group discussion, video examples, facilitated discussions and simulation.

How to book – book directly with Being Human or through the National Training & Development Services, EOECPH

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