Being Human in Healthcare Ltd

Being Human in Healthcare offer applied Human Factors courses incorporating the latest SAFETY II thinking. Our courses are created by healthcare professionals, for healthcare professionals.

We offer applied Human Factors courses incorporating the latest SAFETY II and Systems Thinking

With over 40 years of combined clinical experience in medicine and nursing, we understand the unique challenges faced in healthcare.

We offer bespoke Human Factor courses for healthcare professionals.

Our courses focus on enabling healthcare professionals to work safely within a complex and variable healthcare system.  Exploring the areas of resilience, variability of performance, error wisdom, communication, teamwork, hierarchy, self-awareness, stress management and more.

We demonstrate how these and other concepts within Human Factors impact on patient safety, improve efficiency, enhance the working environment and improve staff retention.


The science of Human Factors and Ergonomics (HFE) originated several years ago in critical risk industries, such as aviation. Human Factors and Ergonomics have now been accepted within healthcare as an integral contributor to working safety. The Care Quality Commission, CQC, recommends that to reduce the risk of patient safety incidents, Human Factors principles should be utilised.

Aviation style techniques do not fully allow for the multifarious nature of patient care. At Being Human in Healthcare we believe this is why a tailored, practical approach designed by healthcare professionals, for healthcare professionals is now required.

What Our Course Participants Say

100% of participants would recommend our courses to a colleague, read some of the positive feedback below!

“I think a course like this should be mandatory for senior registrars and all new consultants. It gives such clarity about the frameworks for managing their own performance and groups of people in a safe way as well as managing the risk that we as healthcare professionals are exposed to on a daily basis. I want to get back out into clinical practice immediately and employ the principles I have learnt” 

Consultant Surgery

“Utilising the  models will really help with investigating incidents, giving me a tool to use to break down the incident and provide a focus for action planning” 

Matron Theatres

“I thoroughly enjoyed the course which was expertly co-facilitated and delivered in an extremely interesting and engaging style. I was not quite sure what to expect from the day, but the course far exceeded my expectations. I left feeling very positive about my understanding and future engagement in safety issues and risk”

Nurse Consultant 

Human Factors for Leaders 

Cost per delegate £270

What’s included

Full day course in central London 
Facilitated by experienced NHS Consultant and Senior Nurse Educator
Small group setting
Lunch and refreshements
Selected course materials 
Membership of the Being Human in Healthcare Network

We will explore Human Factors, including resilience, variability of performance, error wisdom, communication, leadership, teamwork, hierarchy, self-awareness and stress .

We will demonstrate how these and other Human Factor concepts impact on working safely and provide you with a robust approach to reviewing Human Factors within Patient Safety Investigations. 

2018 dates still available

 31st July and 12th October 

12th Oct 2018
This course is suitable for senior healthcare professionals including Consultants, Senior Trainees, Band 7 and 8 Nurses and staff in Risk and Quality roles. Also suitable for senior role interview preparation.

Being Human in Healthcare can bring this course to your organisation. Please contact us to discuss your requirements and for booking.  Additional costs for trainer travel and accommodation may be applicable.

Human Factors for Frontline Staff

What’s included

Full day course at your organisation
Training for up to 15 delegates
Facilitated by experienced Senior NHS Educators
Interactive small group activities
Easy to apply Human Factors tools  
Selected course materials
Membership of the Being Human in Healthcare Network

This Being Human in Healthcare course explores the impact of Human Factors on our daily work and home lives. This course will equip your team with error wisdom and practical Human Factor based tools to become more effective, resilient practitioners and help them to avoid some of the “holes in the road” to work safely 

Please contact us if you are interested in hosting this course at your hospital, nursing home or health centre.


 This course is aimed at all health and social care professionals working directly with patients, including Medical, Nursing and Allied Health Professionals. 

Train the Trainers 3 day Human Factors Course

3 day course in central London or within your own organisation

Facilitated by experienced Senior Multi-Professional  Healthcare team

A three day course that enables participants to develop teaching skills and Human Factors knowledge that will support them to deliver a one Human Factors for Healthcare Course within their organisation

With this booking you will recieve –
A three day train the trainers course for  up to 12 participants, hosted by two senior healthcare educators 
A healthcare relevant Being Human in Healthcare Toolkit to run a one day Human Factors course within your department or organisation

Teaching and presenting practice with structured feedback and support

Membership of the Being Human in Healthcare Network
Post course online support 

Enable your team to embed Human Factors Training into your organisation.
This three day course has been developed with relevant theoretical underpinning to enable your staff to develop a deeper understanding of Human Factors.
They will explore intergral concepts around Human Factors, Error Wisdom and Safety II. We support participants to teach these principles in a way that is directly applicable to healthcare and is accessable to all professions.
We  provide a complete Toolkit of educational materials that enable your trained staff to deliver our One day Human Factors Course within your organisation.

Suitable for all senior Healthcare professionals with relevant teaching experience. An additional day of educational theory can be provided on request. 

Please email us to discuss your training requirements 

Contact us

Human Factors for Maternity Services 

Take the next step, let’s get Human factors embedded in your unit!

Full day course at your organisation
Training for up to 15 delegates
Facilitated by experienced NHS Consultant Obstetric Anaesthetist and Senior Nurse Educator
Interactive small group activities
Easy to apply Human Factors Tools
Selected Course Materials
Membership of the Being Human in Healthcare Network

Explore the impact of Human Factors on our daily lives on the delivery suite and wards. This course will equip your team with “error wisdom” and practical Human Factor based tools.
We understand how challenging this environment can be, Human Factors can help staff become more effective, resilient practitioners and aid them to maintain client safety, even in difficult circumstances.

Email us to discuss your requirements 

Contact us

Simulation Solutions 

Want to use Simulation Based Education to teach and embed Human Factors in your department or organisation?  

Being Human in Healthcare Ltd are highly experienced and qualified in the design, development and implementation of high quality interprofessional simulation based education. 

We can help you illuminate multiple Human Factor and Patient Safety elements that may remain hidden in other forms of educational interventions (Sharma, 2011).

Whether you want to venture into insitu simulation or improve the quality of simulation within an already established centre, we can offer simulation solutions for every situation. 

Contact us

Course development 

 Let us help you construct appropriate aims & learning objectives through carefully crafted, high fidelity scenarios, debriefs and workshops. Using learning and educational theories, promote deeper understanding of Human Factor elements relating to behaviour, human interactions, environment and systems based problems. Improve professional collaboration and patient safety in your area with the help of simulation solutions.

Simulation for all clinical specialities 

Core collaborative skills of teamwork, leadership, communication, situational awareness and assertiveness are generic to all clinical specialities. We work with speciality experts to ensure both clinical and collaborative objectives are weaved into the course content and provide teaching tools and aids to enhance the promotion of these essential skills.

Faculty Development 

We can help you develop a  simulation faculty, ready to run high quality, Human Factors focused simulation and educate the multiprofessional team in core collborative skills to improve patient safety. We have been trained as Expert Debriefers by the Institute for Medical Simulation and are able to draw on a host of educationally sound debriefing models and principles to guide high quality feedback and discourse amongst multi-professional team members.  

Course Directors 

Thank you for choosing Being Human in Healthcare.

As healthcare professionals and educators we understand the need to adapt aviation style Human Factors knowledge and techniques, to make them more relevant and applicable to the highly complex and variable world of health and social care. 

We look forward to meeting you and sharing our enthusiasm for Human Factors. 

Dr Jennifer Blair 

Company Director
Consultant Anaesthetist
Director for Multi-Professional Simulation
College Tutor RCoA (5 years)
Training Programme Director (3 years)

I have worked in London as a Consultant Anaesthetist for 16 years and have extensive Simulation and Human Factors teaching experience and training. In my current role as Director of Simulation in a London NHS trust I have gained valuable insight into the role Human Factors play in incident investigation and sit on the Serious Incident Review Panel. I am passionate about sharing Human Factors knowledge, equipping staff with practical tools that enhance patient safety and inspiring those in leadership positions to consider Human Factors in their decision making.

Jessica Wadsworth  

Company Director
Senior Nurse Educator
PG Diploma Clinical Education
Fellow of Higher education Academy
NMC Teacher
Associate Member CIEHF

I am a senior registered Nurse working in London for over 18 yrs. Working towards an MA in Clinical education, I have a specialist interest in Human Factors, Simulation Based Education and Inter-Professional Education.
I am passionate about the role of Human Factors in the context of patient safety and incident investigation. Over my career in Renal, Critical Care, Theatres and now Multi-Professional Education and Quality, I have gained a deep understanding of patient safety issues. The qualifications, skill and experience I’ve acquired give me unique insight and understanding of how to apply Human Factors effectively in health and social care

Frequently Asked Questions

Here you will find answers to many questions but if the information you require is not in this section please email us.


The venues for our Human Factors for Leaders course are in easily accessable central London locations and will be confirmed at booking.

CIEHF Accreditation

Our courses are accredited by the Chartered Institute of Ergonomics and Human Factors 

Dietary Requirements 

Please tell us at the point of booking if you have any dietary requirements and we will endeavour to accommodate you.


There is no assessment element to this course as we work alongside you to increase your understanding of Human Factors. In the unlikely event of extreme, serious and unprofessional behaviour we reserve the right to contact your professional regulator.

Individual Delegate Cancellation Policy

Course refunds minus 10% administrative fee are offered up to 30 days before the course date. After this time no refunds can be made as we will have incurred costs on your behalf.

In the event of an underbooked course we will reserve the right to cancel with a full refund up to 10 days before the course date.

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Payment Policy 

All individually booked course places must be paid for in full at the time of booking.

All group bookings must be paid for  in full before the booking is confirmed.

Group Course Cancellation Policy

Group course refunds minus 10% administrative fee are offered up to 30 days before the course date. After this time no refunds can be made as we will have incurred costs on your behalf.

Course Materials 

You will recieve key tools and selected course materials as well as a certificate of attendance in pdf.

Contact Us

Being Human in Healthcare Ltd
85 Great Portland Street

Being Human in Healthcare Ltd is a private limited company registered in England.

Company Number 1111089

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